Welcome to Lumina Skin Sanctuary. We are committed to protecting your personal information and ensuring it is handled safely and responsibly. You can access our site on a mobile device, tablet, or laptop.
This privacy policy explains how we collect and use your information and your rights regarding your data.
When you visit our website, we automatically collect some of your information: your web browser, IP address, and time zone. We may collect the following types of information:
Contact details: Name, address, billing address, shipping address, phone number, and email address.
Financial information: Payment methods and transaction details.
Account information: Username, password, security questions, preferences, and settings.
Communications: Messages or inquiries you send us.
Device & Usage data: IP address, browser, and how you use our website.
Depending on how you interact with us, we may use your personal information for the following purposes.
Provide and improve services: We may use your information to process purchases and payments and facilitate returns and exchanges.
Marketing and Advertising: We can also use information for marketing and promotional purposes, such as showing you items based on what you have previously purchased or added to your cart and on other activity on the services.
Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment and shopping experience, and detect, investigate, or take action on possible fraudulent, illegal, unsafe, or malicious activity.
Communicating with You: We may use your personal information to send order updates and important details and maintain a business relationship with you.
In certain situations, we may also share your information with third-party services.
Service providers: With Shopify, vendors and other third parties who perform services on our behalf (for payments, shipping, website hosting, and analytics).
Marketing Partners (for ads and promotions)
Legal authorities: To comply with any applicable legal obligations (respond to legal requests, search warrants, and similar requests)
We do not sell your personal information.
We also collect your cookies and similar technologies sometimes to improve website performance, remember your preferences, and show relevant ads and products. Cookie sharing can be controlled through browser settings.
You may also receive the links to websites or online platforms operated by third parties. We suggest you avoid clicking such links. Please note: Such sites are not affiliated with or controlled by us.
Our services are not intended for use by children, and we do not collect any children's data. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that we delete it. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
We take reasonable measures to protect your information, but no security measures are perfect or impenetrable. We recommend that you avoid using insecure channels to communicate sensitive or confidential information to us.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.
Right to Access/Know. You may have the right to request access to the personal information we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing for targeted advertising
Depending on location, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered "targeted advertising," as defined under applicable privacy laws. You may exercise your rights to opt out of those uses here.
Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will recognize the signal and automatically treat this as a request to opt out of the sale or sharing of your personal information for the device and browser that you use to visit the website.
If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/.
Other than the Global Privacy Control, we do not recognize any other "Do Not Track" signals sent by your web browser or device.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
If you have any complaints about how we process your personal information, please contact us using the details below. We may review your request and respond in accordance with applicable data protection laws.
Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or by lodging your complaint with your local data protection authority.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.
If you have any questions or requests regarding your personal information:
Please call this number at 8138031006 or email us at sales@luminaskinsanctuary.com. Contact us at 17932 Corkwood Bend Trail, Punta Gorda, FL, 33982, US
